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Frequently Asked Questions (FAQs)

1. What are your operating hours?

We are open every day from [add timing, e.g., 11:00 AM – 11:00 PM]. You can place orders during our working hours through our website or by phone.

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2. Do you offer home delivery?

Yes, we provide home delivery within [add delivery range, e.g., a 5km radius]. Delivery charges may apply based on the location and order value.

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3. Can I pre-order for a specific time?

Absolutely! You can place a scheduled order by selecting your preferred delivery time at checkout or by contacting us directly.

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4. Do you offer vegetarian/vegan/gluten-free options?

Yes, we offer a variety of vegetarian, vegan, and gluten-free dishes. Please check our menu or inform us while placing the order.

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5. What payment methods do you accept?

We accept:

  • Credit/Debit Cards

  • UPI (Google Pay, PhonePe, etc.)

  • Cash on Delivery (COD)

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6. Can I cancel my order after placing it?

Orders can be cancelled within 10 minutes of placing them. After that, cancellations may not be possible if food preparation has started.

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7. I received a wrong or damaged order. What should I do?

We’re sorry! Please contact us immediately with your order details and we’ll resolve the issue with a replacement or refund.

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8. Do you take bulk or catering orders?

Yes! We offer bulk orders and customized catering services for events and parties. Contact us at [your contact/email] for details.

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9. How can I reach customer support?

You can reach us via:
📞 [Phone Number]
📧 [Email ID]
💬 Or use the Contact Us form on our website.

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